Votre personne de contact:  Falk Heinrichsohn | Email: falk.heinrichsohn@live.com | Téléphone: +35677772789 +351924087637  [ X ]
:  Falk Heinrichsohn | : falk.heinrichsohn@live.com | : +35677772789 +351924087637  [ X ]

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days from the day on which you or a third party nominated by you, other than the carrier, have taken possession of the goods, provided that you have ordered one or more goods under a single order and that the goods are delivered under a single delivery;

In order to exercise your right of withdrawal, you must inform us

Swiss Bionic Solutions Deutschland GmbH
Biberacher Str. 87
D-88339 Bad Waldsee
Phone: +49 (7524) 996 950
Fax: +49 (7524) 996 9518
E-Mail: de@swissbionic.com

by means of a precise notification (e.g. a letter, fax or e-mail) of your decision to withdraw from this contract. You may use the attached model withdrawal form, which is not mandatory. In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of the withdrawal

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, excluding delivery, immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement.
For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no circumstances will you be charged for this refund. We may refuse to make any refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately, and in any event no later than fourteen days from the date on which you notify us of the cancellation of this agreement. This period is considered to have been adhered to if you send the goods before the expiry of the fourteen-day period. You shall bear the direct costs of returning the goods.
You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the nature, properties and functioning of the goods.

Reasons for exclusion

The right of withdrawal does not apply to contracts for the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;

The right of withdrawal expires prematurely for contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery; for the delivery of goods if, after delivery, they have been inseparably mixed with other goods because of their nature;

Withdrawal form

If you want to cancel the contract, please fill out this form and send it back to:

Swiss Bionic Solutions Deutschland GmbH
Biberacher Str. 87
D-88339 Bad Waldsee
Phone: +49 (7524) 996 950
Fax: +49 (7524) 996 9518
E-Mail: de@swissbionic.com

I/we (*) hereby withdraw the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*): _____________________________________________________________________________________________________________________
Ordered on (*)/received on (*): ______________________________________________________
Name of the consumer(s): __________________________________________________________
Address of the consumer(s): ____________________________________
____________________________________
_____________________________________

Signature of the consumer(s) (only for paper communications):
Date:

* delete as applicable
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